Hey! When a smart camera keeps asking you to sign in, it usually feels like the camera is “forgetting you” — but most of the time it’s actually the app session or a verification step failing in the background.

Before we touch any big settings, I want to pin down which kind of sign-in loop you’re seeing:
• App login loop: you enter email/password, it loads, then returns to “Sign in” again
• Verification loop: it keeps asking for a code (email/SMS/2-step) or says “session expired”
• Camera reconnect loop: the camera shows offline, then the app asks you to re-authenticate to reconnect it

Quick start question: what camera brand/app is it (even roughly), and did this begin after something changed (new phone, app update, password change, Wi-Fi/router change)?

That “sign in → spinning → back to sign in” pattern is a classic login loop. Phone updates can trigger it because the app’s stored login token (your “stay signed in” session) can become invalid, or the embedded browser used for sign-in behaves differently.

People describe this in a bunch of ways, so tell me which fits best:
• “camera app keeps logging me out”
• “smart camera won’t stay signed in”
• “sign in screen keeps coming back”
• “session expired / authentication failed”

Two questions (not in the usual order, because it matters):
1) Does it happen on Wi-Fi only, or also on mobile data?
2) Do you use Sign in with Google/Apple or a normal email + password inside the app?

That’s helpful — “Sign in with Google” narrows the most common causes.

In plain terms, that flow relies on a secure browser sign-in. If cookies, the in-app browser, or a webview session misbehaves, it can loop you back to the start even if your password is correct.

Safe checks (no password changes yet):
• Try one test on mobile data (just to see if the home Wi-Fi is blocking the sign-in handshake).
• Check whether a VPN or “private DNS” is enabled on the phone (these can break authentication pages).
• Confirm the phone’s date/time is set automatically (wrong time can cause logins to fail silently).

Also: when the Google sign-in opens, do you ever see an error like “couldn’t sign you in,” “cookies disabled,” or does it simply return to the camera app and show the login screen again?

Okay — camera going offline at the same time is an important clue. Sometimes two issues happen together:
1) The camera lost connection (Wi-Fi/router change, weak signal, router security setting)
2) The app session expired and it’s trying to re-authenticate to show the camera again

Secondary keywords people use for this situation: “camera keeps asking to log in”, “security camera app session expired”, “smart camera authentication failed”, “camera offline then sign in required”.

Let’s reduce risk and avoid random resets. Two simple checks that don’t change your camera setup:
• On the same phone, open a normal web page (to confirm Wi-Fi is stable).
• Temporarily disable the VPN during the sign-in attempt (VPNs can block OAuth sign-in redirects).

Next question: is anyone else in your household signed into the same camera account on another phone or tablet?

That’s a very realistic chain of events. Router changes can make a camera “quietly” lose its connection later (for example, if it was still using the old Wi-Fi details or the signal quality changed). Then the app tries to refresh camera status, but your sign-in session is also stale — so you get stuck in a loop and the camera looks offline.

Since the goal is step-by-step help without risky moves, here’s how I’d diagnose this in a calm order:
1) Separate account vs network: does the sign-in loop happen even when the camera is unplugged/offline? (If yes, it’s mostly account/app-side.)
2) Confirm which sign-in method: Google sign-in vs email/password changes what can break (webview cookies, VPN, browser redirect).
3) Check for “multi-device” confusion: if two phones are logging in/out or receiving verification prompts, the app can feel inconsistent.

When your partner opens the app, do they also get the repeated login screen, or can they see the camera (even as offline)?

Great clue: if your partner can sign in normally, then your account itself is probably fine — and the loop is more likely on your phone/app session (web sign-in redirect, cached data, VPN, or device security settings). Meanwhile, the “offline” part is likely the camera’s Wi-Fi connection.

Two low-risk observations that often reveal what’s going on:
• Does the login flow switch between an in-app window and your normal browser? That’s a sign the app’s embedded sign-in component is involved.
• After you sign in, does it briefly show your camera list and then bounce you out? That can indicate the session is created, but then immediately rejected (often time/VPN/cookies).

If you’re comfortable, tell me your phone type (iPhone/Android) and whether you have any “privacy” tools enabled (ad-blocking DNS, content blockers, strict tracking prevention, etc.). I’m not asking you to disable anything permanently — just identifying the likely blocker.

Perfect — that’s exactly the right mindset. For Android + “Sign in with Google,” the safest checklist is about eliminating blockers one at a time and collecting evidence, not doing big resets.

If you do just three things first, keep them “temporary and reversible”:
• Attempt sign-in once with VPN off (then turn it back on after the test).
• Try mobile data once (to rule out router/DNS filtering).
• Confirm automatic date/time on the phone.

If the loop still happens, the next helpful detail is the exact wording on the sign-in page (or a screenshot) and the camera app name/brand. Different apps handle web sign-in differently, and a small message like “webpage not available” or “blocked by browser” can point to the right category immediately.