Technician helping fix LG TV HDR wrong colors and picture settings

Steve H.

Expert ★★★★★ 27,853 satisfied customers

Specialities: LG TVs (OLED C/G series, NanoCell, UHD), webOS picture modes, HDR10 / HLG / Dolby Vision basics, HDMI Ultra HD Deep Color & HDMI 2.1, PS5/Xbox/PC HDR setup, RGB vs YCbCr, Limited vs Full range (Black Level), Game Optimizer tuning

LG TV HDR wrong colors — washed out, over-saturated, green tint, RGB range & HDMI Deep Color fixes

Technician avatar Technician
Hey! We’ll fix your LG TV wrong colors in HDR fast — this is usually not “a bad panel,” it’s a mismatch in the HDR signal chain (TV ↔ HDMI ↔ console/streamer/PC). The top causes are: HDMI Ultra HD Deep Color disabled, RGB range / Black Level mismatch (Limited vs Full), or wrong Color Gamut / color space in the picture mode.

Quick questions so we pick the right fix (no random resets):
• What LG model and year? (OLED C1/C2/C3/C4, B-series, NanoCell, UHD, etc.)
• What source device shows the HDR color problem: PS5, Xbox Series X, PC, Apple TV 4K, Roku, built-in apps (Netflix/YouTube)?
• Is it all HDR or only one format: HDR10 vs Dolby Vision vs HLG?
• Describe the “wrong colors”: washed-out HDR, neon/over-saturated, green tint, purple/magenta skin tones, reds look orange, blacks look gray, banding?
• Connection: direct to TV or through a soundbar/AVR (HDMI passthrough / eARC)? Which HDMI port?

Reply with that and I’ll give you the shortest “top working fixes” checklist.
Customer
LG OLED (webOS) and HDR colors look wrong. In HDR, faces look kind of pink/purple and some scenes are super neon. SDR looks normal. This happens mostly on my PS5 and sometimes on an Apple TV 4K. It’s connected through my soundbar (HDMI in/out), then to the TV. I’m not sure if it’s HDR10 or Dolby Vision — I just see the HDR pop-up.
Technician avatar Technician
Perfect — SDR normal + HDR “weird colors” strongly points to an HDR signal format mismatch, not a panel defect.

Why this happens (common chain reaction):
• If the TV input doesn’t have HDMI Ultra HD Deep Color enabled, the TV may accept HDR in a reduced/incorrect format and you get wrong HDR color space, posterization, or odd tints.
• If the PS5/Apple TV outputs RGB Full while the LG input expects Limited (or vice versa), you can get washed-out blacks, crushed blacks, and colors that look “off.” On LG, that’s the Black Level (Low/High) setting.
• If your soundbar/AVR passthrough is forcing a different chroma format (like changing YCbCr / chroma 4:2:2 behavior), HDR can look oversaturated or strangely tinted depending on the TV mode.

We’ll do this in the fastest order: test direct HDMI (rule out passthrough), enable Deep Color, then lock in RGB range + Black Level, and finally tune the LG HDR picture mode (Color Gamut / Dynamic Tone Mapping / enhancements).
Customer
I can try direct HDMI to the TV. But before that, what are the “must check” settings on the LG? I’ve seen stuff like Black Level, Color Gamut, “Dynamic Tone Mapping,” and Game Optimizer. I don’t want to mess it up more.
Technician avatar Technician
Totally fair — here are the safe checks that fix most LG HDR wrong colors cases without breaking SDR.

Step 1 — Enable HDMI Ultra HD Deep Color on the correct input
On LG webOS: Settings > General > Devices > HDMI Settings → turn HDMI Ultra HD Deep Color ON for the HDMI port your PS5/Apple TV uses.

Step 2 — Use a clean HDR picture mode baseline
When HDR is playing (so the TV is in HDR mode), set Picture Mode to a sane baseline like Cinema, Filmmaker Mode, or for gaming Game Optimizer (not Vivid). Then do:
• Turn OFF “extra” processing for testing: Dynamic Contrast, Super Resolution, Color Enhancement / Live Color, heavy AI Picture options.
• Set Color Gamut to Auto (avoid forcing Native/Wide unless you know why). Forced wide gamut can create that neon HDR look.

Step 3 — Fix the RGB range (the #1 washed-out/odd HDR cause)
On LG: find Black Level in Picture settings. General rule:
• If the device outputs Limited range, set LG Black Level to Low.
• If the device outputs Full range, set LG Black Level to High.

Next, we’ll confirm what the PS5 and Apple TV are actually outputting and eliminate the soundbar passthrough variable.
Customer
I found HDMI Ultra HD Deep Color and it was OFF on the port my soundbar connects to, so I turned it ON. HDR looks better already, but colors still sometimes look a bit weird (especially on PS5 games — reds look too strong and some skin tones still look off). Black Level is set to Low right now. My PS5 video settings are mostly “Automatic.”
Technician avatar Technician
Nice — Deep Color being OFF would absolutely produce HDR color issues. Now we’ll clean up the remaining “strong reds / odd skin tones” by locking the signal format and removing double-processing.

Step 4 — Quick passthrough test (rules out soundbar/AVR altering HDR color)
For 5 minutes: connect the PS5 directly to the TV (same HDMI cable if possible). Then play an HDR game/menu you know looks wrong.
• If colors instantly look normal: the soundbar passthrough is the culprit (EDID / chroma format / HDMI bandwidth).
• If it still looks wrong: it’s device output settings + LG picture mode settings (we can fix that too).

Step 5 — Lock PS5 output to avoid weird color conversions
On PS5: Settings > Screen and Video > Video Output
• Keep 4K Transfer Rate on Automatic (or try -1 if you see flicker).
• Set RGB Range to Automatic first. If HDR looks washed-out or black level looks wrong, manually try Limited (most TVs expect Limited for video).
• If you switch PS5 RGB Range to Limited, keep LG Black Level = Low.

Step 6 — Fix “neon HDR” on LG (common)
In the HDR picture mode you’re using:
• Color Gamut: Auto
• Dynamic Contrast: Off (for testing)
• Peak Brightness: High (normal for HDR on many LG models)
• In Game Optimizer, avoid boosting “color” sliders aggressively — that can push reds into orange/neon territory.

Tell me what happens with the direct-to-TV test — that decides the fastest finish.
Customer
I tested PS5 directly to the TV and HDR colors look more accurate (less neon, faces look normal). When I go through the soundbar, it gets weird again. So I guess passthrough is messing with it. Is there a way to keep soundbar connected but not break HDR color?
Technician avatar Technician
Yep — and this is a common “HDR wrong colors” scenario with soundbar/AVR HDMI passthrough.

Step 7 — Best practice wiring (keeps HDR colors correct)
Option A (recommended): Plug PS5/Apple TV directly into the LG TV, then send audio back to the soundbar via eARC/ARC.
This avoids the soundbar altering the HDR video signal, while still giving you full audio.

Step 8 — If you must use passthrough (soundbar HDMI IN → HDMI OUT to TV)
Check soundbar settings for anything like:
• Enhanced format, 4K Enhanced, HDMI 2.1, Dolby Vision passthrough, HDR passthrough
Enable the “enhanced”/bandwidth option if available. Some bars default to a limited mode that causes wrong chroma/color handling.

Also confirm the TV port the soundbar uses has HDMI Ultra HD Deep Color ON (you already did — great).

Step 9 — Cable sanity check
If the cable between device→soundbar or soundbar→TV is older, swap to a certified high-speed/ultra-high-speed HDMI cable. Bad bandwidth can force fallback modes that look like HDR color distortion or posterization.

If you tell me the soundbar model, I can point you to the exact “enhanced HDMI” setting name for it.
Customer
I switched to PS5 directly into the TV and used eARC to the soundbar. Now HDR colors look correct on PS5. But on Apple TV 4K, sometimes HDR looks a bit off between apps (some look too warm or too saturated). Any quick Apple TV settings to prevent HDR color weirdness on LG?
Technician avatar Technician
Yes — Apple TV 4K is famous for “everything in HDR/Dolby Vision” if the video format is set that way, which can make colors look inconsistent across apps.

Step 10 — Apple TV 4K settings that stabilize HDR colors
On Apple TV: Settings > Video and Audio
• Set Format to a normal SDR baseline (many people use 4K SDR), then turn ON:
• Match Content → Match Dynamic Range ON and Match Frame Rate ON.

This prevents forced HDR conversion and lets true HDR10/Dolby Vision play only when content is actually HDR. That’s a huge fix for “wrong colors in HDR” and “oversaturated HDR” complaints.

Step 11 — LG side (for the Apple TV HDMI input)
Keep: HDMI Ultra HD Deep Color ON, Color Gamut Auto, and use a consistent HDR picture mode (Cinema/Filmmaker) with processing minimized.
Customer
Turning on Match Dynamic Range helped a lot — now Apple TV doesn’t force HDR all the time and colors look more normal. So the main fixes were Deep Color, bypassing passthrough, and matching ranges. How do I keep this stable so HDR colors don’t randomly break after updates?
Technician avatar Technician
Great — you basically fixed the full HDR chain. Here’s the “keep it stable” checklist for LG TV HDR wrong colors:

Best practices (prevents washout, neon, and tint issues)
• Keep sources (PS5/Apple TV/PC) connected directly to the TV when possible; use eARC for audio. Passthrough is where color/EDID problems happen most.
• If HDR suddenly looks wrong, re-check only these 3 things first:
1) HDMI Ultra HD Deep Color still ON for that HDMI port
2) Device output: RGB Range Auto/Limited (and LG Black Level Low/High matches it)
3) LG HDR picture mode hasn’t switched to Vivid or had Color Gamut Native forced

• After firmware updates (LG webOS, console, Apple TV), a quick power cycle of the TV and device can clear handshake issues that cause weird HDR color space behavior.

If you want, tell me your exact LG model (C1/C2/C3 etc.) and I’ll give you a “known-good” HDR preset for gaming and movies.
Customer
If it breaks again, what should I try first: resetting picture settings on the LG, changing HDMI cables, or doing a factory reset?
Technician avatar Technician
Factory reset is last resort. Use this ladder (fast + low risk):

Reset ladder for LG HDR wrong colors
1) Power reset: unplug TV + source for 60 seconds, then reconnect (clears HDMI handshake bugs).
2) Confirm HDMI Ultra HD Deep Color is ON for that input (it sometimes gets toggled after port changes).
3) Confirm RGB range + LG Black Level match (Limited↔Low, Full↔High).
4) Switch to a clean HDR picture mode (Cinema/Filmmaker/Game Optimizer) and turn off extra enhancements; set Color Gamut Auto.
5) If problems happen only through a soundbar/AVR, bypass passthrough and use eARC again.
6) Only then: swap HDMI cable(s) (especially if you changed to 4K120/VRR).
7) Factory reset only if the TV is glitching across every input/app and settings won’t “stick.”

If you describe the exact “wrong color” symptom when it returns (washed out vs neon vs green tint), I can tell you which step to jump to.
Customer
Got it. After enabling HDMI Ultra HD Deep Color, plugging PS5 directly into the TV with eARC, setting Apple TV Match Dynamic Range, and keeping Color Gamut on Auto, the LG TV HDR wrong colors issue is basically fixed. Thanks!
Technician avatar Technician
Summary: If your LG TV shows wrong colors in HDR, fix the signal chain first: enable HDMI Ultra HD Deep Color on the right port, avoid soundbar/AVR passthrough when it alters HDR, and match RGB range with LG Black Level. Then keep HDR picture settings sane (Color Gamut Auto, avoid forced “Native/Wide” and heavy enhancements). Need the best settings for your exact LG model + PS5/Apple TV setup? Open the chat and an expert will guide you in real time.

Quick answer: the accepted fix

Accepted first fix for LG TV wrong colors in HDR: enable HDMI Ultra HD Deep Color for the HDMI input you use, then correct the RGB range mismatch (set LG Black Level to Low for Limited, High for Full). If colors still look neon or tinted, set Color Gamut to Auto and disable extra enhancements (Dynamic Contrast/AI color). If HDR colors only break through a soundbar/AVR, connect devices directly to the TV and use eARC for audio.


Why LG TV HDR colors look wrong

Most LG HDR wrong colors problems come from a format mismatch: HDMI Ultra HD Deep Color disabled, RGB Full vs Limited (LG Black Level High vs Low) not matching, or the TV forcing the wrong color space / color gamut (Auto vs Native). HDMI passthrough devices (soundbars/AVRs) can also change EDID/chroma and cause washed-out HDR, over-saturated HDR, green tint, or purple skin tones.

How to test if your HDR color fix worked

Test in a controlled way: (1) play an HDR clip you can repeat (YouTube HDR demo or an HDR game menu); (2) compare direct-to-TV HDMI vs passthrough to isolate the culprit; (3) toggle PS5/Apple TV RGB range and confirm LG Black Level matches; (4) verify Color Gamut Auto and a consistent HDR picture mode. If it stays correct after a full power cycle, the handshake is stable.

LG TV wrong colors HDR — quick troubleshooting tips

Most cases are fixed by Deep Color + RGB range matching + avoiding passthrough that alters HDR.

Quick path: enable HDMI Ultra HD Deep Color on the correct input, match RGB range with LG Black Level (Limited↔Low, Full↔High), keep Color Gamut on Auto, and disable extra “enhancements” that overcook HDR colors. If a soundbar/AVR changes HDR colors, connect sources directly to the TV and use eARC for audio.

Disclaimer: This information is AI-generated and intended for general guidance only. Do not open devices or attempt unsafe electrical work. For advice specific to your LG model, HDMI setup, and console/streamer settings, please consult a verified expert on Whizz-Tech or the manufacturer’s support before making decisions.

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FAQ

Why does my LG TV HDR look washed out or the colors look wrong?

LG HDR wrong colors usually comes from a mismatch: HDMI Ultra HD Deep Color is off, RGB range (Full/Limited) doesn’t match LG Black Level (High/Low), or the HDR picture mode forces the wrong Color Gamut/color space. Passthrough via soundbar/AVR can also alter HDR color format.

What should LG Black Level be for PS5/Xbox/PC HDR?

Match the device output: if the console/streamer is set to Limited range, set LG Black Level = Low. If the device outputs Full range (common on PCs), set LG Black Level = High. A mismatch can cause washed-out blacks, crushed blacks, and odd HDR colors.

Why do HDR colors look worse through my soundbar/AVR?

Some HDMI passthrough devices change EDID, chroma format, or bandwidth mode, which can lead to HDR color distortion, neon colors, or tinting. The most stable setup is sources connected directly to the LG TV and audio returned via eARC.

How do I stop Apple TV 4K from making HDR colors look weird?

Use Apple TV Match Content settings (Match Dynamic Range and Match Frame Rate) so it doesn’t force HDR/Dolby Vision on SDR content. On the LG input, keep HDMI Ultra HD Deep Color ON and Color Gamut on Auto for consistent HDR color space handling.

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