Technician helping fix LG TV casting issues from phone (AirPlay/Chromecast/Screen Share)

Steve H.

Expert ★★★★★ 27,853 satisfied customers

Specialities: LG webOS TVs (OLED/NanoCell/UHD), AirPlay 2 & HomeKit on LG TV, Chromecast built-in / Google Cast troubleshooting, Screen Share / Miracast / WiDi, LG ThinQ & LG TV apps, Wi-Fi network &

LG TV won’t cast from phone — AirPlay, Chromecast, Screen Share & webOS fixes

Technician avatar Technician
Hey! We’ll fix your LG TV won’t cast from phone issue — and we’ll do it in the quickest order so you don’t waste time factory resetting a perfectly good TV.

Casting failures on LG webOS usually come from one of these root causes:
• Network discovery blocked (different Wi-Fi networks, guest Wi-Fi, VPN, router “AP isolation/client isolation,” multicast issues)
• Wrong casting method (iPhone uses AirPlay / Screen Mirroring; Android often uses Chromecast/Google Cast or Screen Share/Miracast)
• Permission/settings (iOS Local Network permission, AirPlay set to “Off,” TV name changes, webOS updates pending)

Quick questions so I can give you the exact “top working fixes” path:
• Phone type: iPhone or Android? Which model / iOS or Android version?
• LG TV model + year (OLED/C-series/NanoCell etc.) and webOS version if you know it?
• What exactly fails: TV not showing in the cast list, spinning Connecting…, black screen, or “Couldn’t connect”?
• What app are you casting from: YouTube, Netflix, Photos, Chrome, Disney+, Spotify, or screen mirroring?
• Network: same Wi-Fi name on both devices? Any mesh, extender, guest network, or VPN?

Reply with those and I’ll walk you through an expert-level fix.
Customer
It’s an LG webOS TV (2022-ish) and my phone is an iPhone (iOS 17). AirPlay used to work, but now my LG TV doesn’t show up in Screen Mirroring. From YouTube, casting is also weird — sometimes the TV appears, sometimes not. When it does appear, it just spins “Connecting…”.
Technician avatar Technician
Perfect — that symptom (“sometimes shows, sometimes not” + “Connecting…”) screams network discovery + AirPlay handshake, not a broken TV.

Here’s the key detail: AirPlay and Chromecast both depend on the TV and phone being on the same local network, and they use local discovery traffic that can be blocked by VPNs, guest Wi-Fi, or router options like AP isolation/client isolation or aggressive “privacy” features.

We’ll fix it in this order (fastest wins first):
1) Confirm same Wi-Fi network + remove blockers (VPN, guest network, Private Relay/hotspot weirdness).
2) Refresh the TV’s casting services (AirPlay toggle + soft reboot).
3) Fix iPhone permissions (Local Network) and retry with a clean baseline app.
4) If needed: reset the TV’s network connection and rebuild the pairing.
Customer
We have two Wi-Fi names (2.4 and 5). My iPhone is usually on 5 GHz, and I think the LG TV might be on 2.4 GHz. Also I sometimes use a VPN on my phone. Could that be the whole problem? I just want my LG TV screen mirroring to work again.
Technician avatar Technician
Yes — that combo is one of the most common causes of LG TV won’t cast from iPhone.

Step 1 — Put iPhone + LG TV on the same Wi-Fi network (same router, same “side”)
• If your router broadcasts separate SSIDs like “HomeWiFi_2.4” and “HomeWiFi_5”, put BOTH devices on the same one for testing (either is fine).
• Avoid guest Wi-Fi for the TV — guest networks often block device-to-device discovery (AirPlay/Google Cast won’t see the TV).

Step 2 — Turn off VPN (and similar blockers) during casting
• Disable the VPN on the iPhone, then retry Screen Mirroring.
• If you use iCloud Private Relay or an “ad blocker VPN,” those can also break local discovery. Test with them off.

Step 3 — Quick refresh reboot
• Power cycle the LG TV (unplug for 30–60 seconds) and restart the iPhone.

After Step 1–3, try Control Center → Screen Mirroring. If the TV still doesn’t show, we’ll do the AirPlay toggle on the LG.
Customer
I put both on the same Wi-Fi name and turned off VPN. Now the TV shows up more often, but sometimes it still fails to connect. Also I noticed on iPhone there’s a prompt about “Local Network” permission for some apps. Could that block AirPlay too?
Technician avatar Technician
100% — and you’re noticing the right thing. On iPhone, Local Network permission controls whether apps can discover devices like an LG TV AirPlay target on your Wi-Fi.

Step 4 — Fix iPhone permissions + iOS casting basics
1) Go to Settings → Privacy & Security → Local Network and make sure the apps you cast from (YouTube, Photos, Netflix, etc.) are allowed.
2) Also check Settings → Wi-Fi → (i) on your network: if “Private Wi-Fi Address” is causing weirdness on some routers, you can test toggling it OFF and reconnecting (test only; you can re-enable later).

Step 5 — Confirm AirPlay is enabled on the LG TV (webOS setting)
• On the LG TV, open the AirPlay settings and make sure AirPlay is ON (some updates flip it off).
• If there’s an option for “Require Code” or “First-time only,” pick what you prefer — but for troubleshooting, “First-time only” is usually easiest.

Next we’ll do a clean “known-good” test: iPhone Screen Mirroring first, then YouTube cast.
Customer
I enabled Local Network for YouTube and Photos. On the TV I found AirPlay settings and it was ON. Screen Mirroring works now, but YouTube casting still sometimes doesn’t find the TV. Also my partner has an Android phone and their LG TV Chromecast option is missing completely.
Technician avatar Technician
Great — now we’re in the “multi-device casting” zone, which usually points back to router discovery/multicast or app-level caching, not the TV itself.

Two important clarifications for SEO (and real life):
• iPhone → LG TV: typically AirPlay 2 / Screen Mirroring.
• Android → LG TV: often Chromecast built-in / Google Cast (from YouTube, Google Photos, etc.) OR Screen Share / Miracast depending on device/app.

Step 6 — Fix “LG TV not showing in YouTube cast list” (iPhone + Android)
1) On the phone: fully close YouTube (swipe it away), then reopen it. The cast list can cache stale devices.
2) On the LG TV: do a soft reboot (Settings → General → Restart / or long-press power on remote if available). If not, unplug for 30 seconds.
3) Make sure the TV is NOT on a guest Wi-Fi and the router isn’t blocking “device discovery” traffic. If you have a mesh/extender, test with the TV connected to the main router (extenders can break discovery).

Step 7 — Android: bring back casting
• Confirm the Android phone is on the same Wi-Fi and has Google Play services updated.
• In the YouTube app: tap cast → if nothing appears, reboot the phone and router once (router reboot can restore multicast discovery).
• If the TV supports it, also test LG Screen Share / Miracast as a backup path (some Android brands label it “Smart View,” “Wireless display,” or “Cast screen”).

Tell me: do you use a mesh Wi-Fi or any extenders?
Customer
Yes… we have a cheap Wi-Fi extender upstairs. The LG TV is in that area so it might connect through it. Also Android is a Pixel phone. Sometimes the cast icon is there but the LG TV won’t appear, or it appears and then disconnects. This is exactly the “LG TV won’t cast from phone” headache.
Technician avatar Technician
Extender = prime suspect. Extenders can create a “double NAT-ish” feeling for devices or block the discovery packets that casting relies on.

Step 8 — Stabilize casting by fixing the Wi-Fi path
1) For testing: unplug the extender for 5–10 minutes and connect the LG TV directly to the main router’s Wi-Fi (even if signal is weaker, this is a diagnostic step).
2) If casting becomes stable, the solution is either: move to a better mesh node placement, replace the extender, or keep the TV on the main router network.
3) Avoid guest networks and check router settings if you can: disable AP/client isolation and ensure “multicast/IGMP” features aren’t set to a mode that blocks discovery (common in some routers).

Step 9 — LG webOS update + quick reset of network link
• On the LG TV: check for a webOS firmware update (updates often include AirPlay/casting fixes).
• Then do: Forget Wi-Fi network on the TV → reconnect → retry casting.

After that, test in this order: iPhone Screen Mirroring → YouTube cast from iPhone → YouTube cast from Pixel. This isolates whether it’s AirPlay-only or discovery-wide.
Customer
Unplugging the extender helped a lot. Now both phones can usually see the TV. But sometimes it still fails after the TV has been asleep. Is there a setting like “quick start” or “mobile TV on” that affects casting on LG?
Technician avatar Technician
Yes — sleep behavior matters. When an LG TV is in a deeper standby state, discovery can get flaky (especially on messy Wi-Fi).

Best-practice settings to keep LG TV casting stable
• Enable Quick Start+ (or similar) if your model has it — it helps keep services available after standby.
• If you use phone-to-TV control apps (like LG ThinQ), enable the TV option that allows the TV to wake/respond to mobile devices (often called “Mobile TV On” / “Turn on via Wi-Fi” depending on webOS version).
• Keep the TV on the main router network (avoid extenders). If you must use 2.4 GHz for range, that’s fine — stability beats speed for discovery.

Also do this once: rename the TV in LG settings (a simple name like “LivingRoom LG”) so it’s easy to spot in AirPlay/Google Cast lists and avoids duplicate device entries.
Customer
Nice — Quick Start+ helped. If it breaks again, what should I try first: reset network settings on the TV, or reset the whole TV to factory defaults? I don’t want to lose all my apps and logins.
Technician avatar Technician
Factory reset is last resort. Use this “reset ladder” so you keep your apps and settings whenever possible.

Try first (fast + low risk)
• Confirm iPhone/Android is on the same Wi-Fi network as the LG TV (no guest Wi-Fi).
• Turn off VPN temporarily and verify iOS Local Network permissions for casting apps.
• Soft reboot TV + phone, then try again.
• Fully close and reopen the casting app (YouTube/Netflix/Photos).

Next step (usually fixes “LG TV not showing for casting”)
• Reset the TV’s Wi-Fi connection: “Forget network” → reconnect → retest.

Only then consider factory reset
• If the TV can’t stay on Wi-Fi, AirPlay is broken across everything, and updates + network reset don’t help.

If you tell me your exact LG model number (from Settings → Support → TV Information), I can give you the exact menu names for your webOS version.
Customer
Awesome. After putting everything on the same Wi-Fi, turning off VPN, enabling Local Network permissions, unplugging the extender, and turning on Quick Start+, our LG TV casting from phone is basically fixed. Thanks!
Technician avatar Technician
Summary: when an LG TV won’t cast from phone, diagnose the connection path first: same Wi-Fi network (not guest), no VPN blockers, iOS Local Network permission, and stable router discovery (extenders are a common culprit). Then confirm LG webOS AirPlay settings, restart devices, and keep standby behavior stable with Quick Start+ if available.
Want help matching the best casting method for your exact phone (AirPlay vs Chromecast vs Screen Share/Miracast) and your LG model? Open the chat and an expert will guide you in real time.

Quick answer: the accepted fix

Accepted first fix for LG TV won’t cast from phone: put the phone and LG webOS TV on the same Wi-Fi network (avoid guest Wi-Fi), turn off VPN, allow iOS Local Network permissions, then reboot the TV/phone. If discovery is still flaky, unplug Wi-Fi extenders and connect the TV to the main router, confirm AirPlay is enabled on the TV, and “forget/reconnect” the TV’s Wi-Fi network. Enable Quick Start+ to reduce casting failures after standby.


Why LG TV casting fails (AirPlay, Chromecast, Screen Share)

Most LG TV won’t cast from phone problems are discovery-related: the TV and phone are on different Wi-Fi networks (2.4 vs 5 GHz SSIDs, guest network), a VPN blocks local traffic, iOS Local Network permission is disabled, or a router/extender breaks multicast discovery. Less commonly, webOS updates, AirPlay being turned off, or deep standby mode makes the TV “disappear” from the cast list.

How to test if LG TV casting is fixed

Test in a controlled order: (1) iPhone Screen Mirroring (AirPlay) to confirm local discovery works; (2) cast YouTube from iPhone; (3) cast YouTube from Android (Pixel). Then let the TV sleep for 10–15 minutes and test again. If it still works after standby and after a router reboot, your LG TV casting path is stable.

LG TV won’t cast from phone — quick troubleshooting tips

Most cases are fixed by same Wi-Fi + no VPN + stable router discovery (no extenders).

Quick path: confirm phone + LG TV are on the same Wi-Fi (not guest), turn off VPN, allow iOS Local Network permission for casting apps, reboot TV/phone, then forget/reconnect the TV’s Wi-Fi. Enable AirPlay on LG webOS, and if casting breaks after sleep, enable Quick Start+. For Android, try Google Cast from YouTube/Google Photos and keep the TV on the main router (extenders often break discovery).

Disclaimer: This information is AI-generated and intended for general guidance only. Do not open devices or attempt unsafe electrical work. For advice specific to your LG TV model, webOS version, router, and phone OS settings, please consult a verified expert on Whizz-Tech or the manufacturer’s support before making decisions.

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FAQ

Why won’t my LG TV show up when I try to cast?

Your LG TV won’t cast from phone most often because the TV and phone are on different Wi-Fi networks (or guest Wi-Fi), a VPN blocks local discovery, iOS Local Network permission is off, or an extender/mesh node breaks discovery. Put both devices on the same Wi-Fi, turn off VPN, reboot, and retry.

How do I fix LG TV AirPlay not working from iPhone?

Confirm AirPlay is enabled on the LG TV, put iPhone + TV on the same Wi-Fi, turn off VPN, and allow Local Network permissions for the apps you cast from. Then reboot TV/iPhone and retry Screen Mirroring.

How do I fix Android casting (Chromecast/Google Cast) to LG TV?

Make sure Android and TV are on the same Wi-Fi (not guest), reboot router/TV, close and reopen the casting app (YouTube/Google Photos), and avoid extenders if possible. If your LG model supports it, test Screen Share/Miracast as an alternate path.

Should I factory reset my LG TV if casting keeps failing?

Factory reset is last resort. Try rebooting, disabling VPN, fixing iOS Local Network permission, connecting TV to the main router (no extender), and “forget/reconnect” Wi-Fi on the TV first. These steps fix most casting issues without losing apps and logins.

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